What our Customers say...
As a Farmers agent, I've helped and sent many people over to SERVPRO for their claim repairs and needs, but I've never really understood the level of care that is provided by SERVPRO. I actually had the opportunity to experience that level of care when my washer leaked and water spread throughout the entire downstairs of my home. I had never been in that situation before, so my initial thought process was to just dry the water with every single piece of cloth I could find (Water was everywhere). My wife instructed me to call a restoration company to make sure that there was no moisture in the floor, and I told her that I'm sure there wasn't because I dried it all up pretty good. But I listened, and the first person I could think to call was Nichole with SERVPRO. I called her up and she came right over, assessed the water damage and they got to work right away. They were friendly, and they were efficient and they took care of every single concern or question that I had. Everything in my home is fixed back to normal now, and I am glad that I experienced that because now I can understand the care and attentiveness SERVPRO gives to their clients. I give them 10/10 on the insureds side, and 10/10 on the agent's side.
Go see Nichole as she is professional and amazing to work with! She will help you with all your emergency needs!! 24/7 hour emergency service! Thank you SERVPRO and especially Nichole!!
SERVPRO came to our rescue spending two weeks completely drying out our downstairs after an unfortunate water leak. They came by every day to check the progress and were very responsive to our concerns and needs. Thank you Nichole, Eric and Edwin.
Needed someone to come out late on Saturday night due to a major house flood. Called SERVPRO of Lake Elsinore and they were here faster than I can believe. Got my house cleaned up fixed and was able to not stress and let it ruin our weekend.
Their team did a great job and they are truly service professionals. They did a demolition restoration of my home because of a leak and they were professional, cleaned up everything nicely and I'm very happy with their work. I highly recommend SERVPRO
SERVPRO goes above & beyond for all of our clients I refer as an agency owner. Their response time is quick and our rep keeps us updated. Most recently I had to use them for me personally. I had water overflow upstairs from my washer and they showed up in less than an hour & made everything so easy! I would definitely recommend!
I am an insurance agent in lake Elsinore and have worked very closely with Nichole! She is awesome ! Always there when a client needs and estimate, she is always available to go out and meet with them and consult on potential claims. During the times we have referred clients to her she is awesome at keeping our agency in the loop with the progress of the claim. Very communicative and reliable! Have heard nothing but good things from our clients so we will definitely keep a strong relationship in the future! Thank you Nichole !
Highly recommend, speedy, professional & great personal service. Nicole and her team were amazing during my water damage claim. Thank you.
Prompt, professional service
The gentleman that did the work was great. He was helpful and informative. He had an excellent attitude. We were very pleased with everything he did, he came late in the evening to help us out.
Everyone was very professional, attended to the job quickly and efficiently they took the time to answer any questions I might have had
Awesome, Professional work! Thank you!!!
From the office staff to the work crew, the entire experience was relatively painless. If you ever have an issue like this at your home, or your business, like us, you want the SERVPRO of Lake Elsinore team on your side!
The crew was fast and professional. Thank you for removing the mold in the bathroom of my business. I had no idea where to begin and they handled everything, from dealing with my insurance company to remediation so I could handle my business. Thank you, Thank you!
Fast and efficient. Very informative. Thank you SERVPRO of Lake Elsinore!
My kitchen caught fire and after the fire department was done, our agent recommended SERVPRO of Lake Elsinore. They were very fast and professional. They took care of my gutting my kitchen very fast.
Wonderful work by a wonderful team!
Thank you for the help! I could not have put a tarp on the roof myself.
THANK YOU SERVPRO OF LAKE ELSINORE!! I had no idea what to do when I walked into my house covered in water. They were my saviors! I would highly recommend them to all of my friends and family!!!
My wife and I were on vacation and came home to our house flooded out because of rain. There was standing water and everything. The SERVPRO crew was fast and came when they said they would. They worked hard to get it cleaned up and torn out. I would definitely use them again and recommend everyone else does too!
My garage flooded when it rained and SERVPRO came and dried it out. Had to take out drywall and everything. It was loud but the leader always told me when they were going to do something so it wasn't awful. If you need anything done call SERVPRO of Lake Elsinore
Had the wind blow a board into a window on my house. Had to have it boarded up before the glass people could come out. SERVPRO was there within 2 hours to cover it. I appreciate not having to worry about animals and people getting into my house.
SERVPRO Lake Elsinore was fast and courteous. They took care of the mold problem behind my fridge. I would hire them again.
There was mold under my kitchen sink. I called my insurance and they sent out SERVPRO of Lake Elsinore. The office staff was friendly and answered all my questions and the tech got to my house quick. The tech guy in charge was nice.
The crew just finished up. They were amazing and very insightful. The team leader answered every question I had and when he didn't know he was honest and then found me an answer. They worked fast! Now it's time to rebuild...
Thank you SERVPRO!
Thank you so much for the great work you did! I would have been clueless on what to do without SERVPRO. They walked me through the cleanup of my home after the fire. They answered every question and the team was very comforting and caring.
SERVPRO was very helpful in a difficult time for me and my family. The dryer in our laundry room caught fire and we had smoke damage. They got in and out quickly!
We had a minor flood in the kitchen of my business. I called SERVPRO of Lake Elsinore and they were there in an hour and removed the water quickly. The main technician (I can't remember his name but didn't meet a rude person) was amazing. He talked me through the whole process and made sure I understood what was going on the whole time. Thank you SERVPRO!
This was an after hours claim and the person I spoke with was very courteous and had a technician on site within an hour. The job was completed very quickly and I was able to get back to business the next morning, with lots of coffee!
Responded quickly and efficiently. The team worked well together and got the job done right. Thank you SERVPRO Lake Elsinore!
The team was professional, on time and very friendly. They were very quick and got us back in business quickly! Highly recommend SERVPRO of Lake Elsinore.
They were awesome!
Thank you so much! You guys ROCK!
Everyone were very professional. SERVPRO is a great franchise system.
Great service, friendly staff, helped out a lot. Thanks
Fernando and Edwin were completely professional and helpful in a very stressful time. Thank you so much!
They were always courteous and friendly.
Everything went as planned. Nice bunch of guys. Clean and neat. You're right, "Like it never even happened." Very please with this company!
Excellent work from Edwin and Mario. Fernando kept us informed.
Staff was very courteous and helpful! Thank you
Movers and packers, Great Job! Excellent service, thank you.
Great team! Give them an A+
Great doing business with SERVPRO!
Edwin did an outstanding service. He is knowledgeable and impeccable with his expertise. He explained the process and was very professional. Thank you for sending such a wonderful employee!
Need a raise, did a good job
Your staff worked beautifully together and helped me feel safe and all would be fine. Thank you!