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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Don't Miss Out on the Annual Turkey Giveaway!

11/1/2024 (Permalink)

The spirit of kindness and giving is in the air! It’s that time of year to celebrate the blessings everyone has received and to pass them forward.

Save the Date! On November 18, 2023, from 10 AM to 2 PM, Holt Ministries and CenterPoint Church are hosting a TURKEY GIVEAWAY.

SERVPRO of Lake Elsinore / Perris / Menifee Northwest has teamed up with other local sponsors to meet this year’s goal of giving out turkeys and fixings to 1,000 families. This year will be the highest amount given away.

Why don’t you help us meet our goal and stop by?

The location is 33700 Mission Trail Rd, Wildomar, CA 92592

Please note it’s DRIVE-THRU ONLY.

There will be music and prayer for those who want to join in!

Here’s a picture to show our set-up last year. As we said, it’s going to be bigger than ever!

Why do we participate in this giveaway?

Everybody enjoys that good feeling of helping others. Everyone helping out at this event values giving back to the community. Knowing that everyone we helped can have a great Thanksgiving feast provides us with that satisfaction. 

It allows us to understand the community we serve, create connections, and fulfill a purpose.

This giveaway not only helps strengthen the community and make it a better place but also makes a positive impact on people’s lives.

Making a positive impact on people’s lives is the essence of giving back to others.

We recommend you give time to reflect and appreciate those who helped you in your life and that you should pave the way for others. We hope to see you at the giveaway and help us celebrate the spirit of giving!

For more details, contact SERVPRO at (951) 674-4006 or Holt Ministries at (909) 921-3513

SERVPRO of Lake Elsinore / Perris / Menifee Northwest Uses Cutting Edge Technologies!

10/31/2024 (Permalink)

SERVPRO of Lake Elsinore / Perris / Menifee Northwest uses cutting edge technology to detect and eradicate the moisture in your home. The infrared camera or IR Camera is used to see water hidden in the walls and floors. The IR camera is extremely handy when you have hard to reach spaces you can’t quite reach with your moisture meters.

How Does An Infrared Camera Work?

Thermal infrared images let you see heat and how it is distributed. A thermal infrared camera detects infrared energy and converts it into an electronic signal, which is then processed to produce a thermal image and perform temperature calculations. Thermal imaging cameras have lenses, just like visible light cameras.

Having undetected water in your home or business can lead to a mold issue if it is not fixed in a timely manner. Most homeowners don’t realize they even have a leak until after the damage becomes visible to the naked eye. If you are concerned about water damage in your home, give us a call TODAY!

SERVPRO of Lake Elsinore / Perris / Menifee Northwest is here to help make it “Like it never even happened.”

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Why You Should Leave Smoke Damage Restoration to a Professional

10/30/2024 (Permalink)

Smoke damage removal is one of the most difficult aspects of a house fire. It is also one of the most important tasks you need to tackle after a fire has damaged your home, and it is essential that you begin smoke damage removal immediately after a house fire to restore your home to its former state. However, entering your home to begin smoke damage removal after a house fire is usually unsafe, as it is likely your home’s structure has sustained fire and water damage. Therefore, you should always leave smoke damage removal to a professional restoration company, as they have the proper equipment, expertise, and experience to handle this task. To understand why it is necessary to leave this task to a professional, it can be helpful to know some information about the equipment and expertise required to implement smoke damage removal successfully.

Smoke Damage Removal Requires Special Equipment

One of the biggest reasons that smoke damage removal is not something you should do yourself is that it usually requires special, industrial-grade equipment to remove it from your home effectively. Smoke often seeps into the walls of your home and can cause future health effects if not removed properly. The best method for removing smoke odor from your home is with thermal fogging, a technique professionals use that works by opening the pores in your walls and neutralizing the smoke odor hidden within them. This combined with dehumidifiers to dry any water damage and ozone generators to help get the smoky smell out of your home is an effective method professionals use to make your home smoke-free. Depending on the extent of the damage to your home, it is likely the restoration company may need to repaint the walls and ceilings in your home after the smoke damage removal process is complete.

Smoke Damage Removal Requires Certain Expertise

In addition to requiring special equipment to remove smoke from your home thoroughly, smoke damage removal also requires a professional to have certain expertise about the different types of smoke and the necessary chemicals to remove them. For example, the smoke odor from wood can react differently to certain cleaning products than smoke odor from plastics, which means you could damage your home further if you do not know which type of smoke residue and odor you are dealing with. Professional fire restoration companies know details about the different types of smoke and how to deal with them properly, which means they are your best resource for cleaning, repairing, and restoring your home to its original state.

Smoke damage removal is one of the most frustrating and difficult tasks homeowners must deal with after a house fire. It requires much time, effort, and expertise, and is something you should always leave to a professional restoration company. For more information about smoke damage removal or finding the best professional to handle it for you, it is a good idea to contact a fire damage contractor.

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Restoring Your Commercial Property After a Water Loss

10/29/2024 (Permalink)

Flooding and water damage events at Lake Elsinore, Perris, Menifee Northwest, and surrounding commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Call us today at 951-674-4006

Mold Assessment & Removal: I have mold in my house, what do I do?

10/27/2024 (Permalink)

Mold, which is a form on fungus, can lead to health effects if it grows out of control in your home. But how do you know if it’s a problem? The first sign might be a musty smell. But don’t look for just black mold—it can also be pink, green, or orange. If caught in time, you might be able to handle the cleanup with a few common household supplies. Here are 4 tips for dealing with mold in my house.

  1. Find the water source.

Mold will only live where there is water, plumbing problem in the kitchen, bathroom, laundry room, or utility closet, or water seeping into your crawl space. The remedy could be as simple as caulking around your shower or tub or redirecting runoff in your yard.

  1. Close off the area.

Mold spores travel through the air, so to keep them from infiltrating other areas of the house, keep the doors and windows closed and leave through an exterior door if possible.

  1. Remove impacted materials.

When mold has permeated very porous materials like carpet, padding, sheetrock, or wood, it can cause structural damage. Cutting it out will remove most of the problem and allow you to start with fresh materials.

  1. Clean it up.

On small, less porous surfaces like painted walls and ceilings and glass, you can try to clean the mold. Put on a dust mask and rubber gloves, then mix dish soap and warm water and use a toothbrush to scrub the affected areas. Stay away from chemicals and bleach. They will only clean the surface, whereas the molecules in detergent are small enough to permeate the pores of your material, making sure to get down into the tiny crevices where mold spores live.

When should you call in the experts like SERVPRO of Lake Elsinore / Perris / Menifee Northwest? If mold is covering an area larger than 10 square feet or if your family is suffering from headaches, contact a mold remediation company. Professional mold removal companies like SERVPRO of Lake Elsinore / Perris / Menifee Northwest will have the proper equipment to contain the area and provide negative pressure to avoid cross contamination.

Call us today if you have any questions! (951) 674-4006

Carpet Maintenance

10/26/2024 (Permalink)

Carpet has many merits and advantages as a flooring material, but spills can leave stains and daily traffic takes its toll. Learn how to clean carpet with methods for vacuuming, deep cleaning, and stain removal to help your carpets look better and last longer.

Carpets warm a home by adding color, pattern, and texture. Regular vacuuming provides the first line of defense against dirt and grit that damages carpet fibers. But carpets also need regular cleaning to keep them looking their best. Plan to thoroughly wash carpet every 12 to 18 months, more often in high-traffic areas. If you have light-color carpet and/or kids or pets, clean your carpets two or three times a year. Always follow the carpet manufacturer's cleaning guidelines.

Have questions? Call SERVPRO of Lake Elsinore / Perris / Menifee Northwest Today! (951) 674-4006

SERVPRO of Lake Elsinore / Perris / Menifee Northwest is an IICRC Certified Firm

10/26/2024 (Permalink)

SERVPRO of Lake Elsinore / Perris / Menifee Northwest is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Lake Elsinore / Perris / Menifee Northwest

SERVPRO of Lake Elsinore / Perris / Menifee Northwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our team is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Lake Elsinore / Perris / Menifee Northwest

951-674-4006

SERVPRO of Lake Elsinore / Perris / Menifee Northwest Uses Specialized Equipment Like The Hydroxyl Generator To Make It "Like it never even happened.

10/24/2024 (Permalink)

SERVPRO of Lake Elsinore / Perris / Menifee Northwest uses a variety of equipment when restoring your home. During a fire damage or mold remediation the crew may find it necessary to use a Hydroxyl Generator.

What Is A Hydroxyl Generator?

A hydroxyl generator uses 365mm to 385mm UVA rays emitted from the titanium dioxide photocatalytic lamps pass through a permanent anatase coated super reactor screen forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that decompose and eliminate organic and inorganic gases and air pollutants.

What Is A Hydroxyl Generator Used For?

A hydroxyl generator is used to remove odors, organic pollutants, eliminate gases and to clean the air. They are used in the case of fire damage to your home or a mold remediation. They are very good at getting out the bad smells so we can help make it “Like it never even happened.”

The hydroxyl generator is 100% safe to use around plants, animals and people during its operation. Before the use of the machine is recommended we make sure to remove the cause of the smell so the process moves smoothly and quickly to clean the air.

To ask questions about all of our specialized equipment or training or know someone who has a fire loss or mold remediation, call us at SERVPRO of Lake Elsinore / Perris / Menifee Northwest so we can make it “Like it never even happened.”

SERVPRO of Lake Elsinore / Perris / Menifee Northwest

951-674-4006

Mold Sampling

10/23/2024 (Permalink)

Mold growth is very common in damp building environments. During building assessments for mold growth, sampling is sometimes necessary. For example, air sampling may be performed to determine whether visible mold growth has degraded indoor air quality. Air sampling may also help to determine the presence, location, and/or extent of suspected hidden mold growth. Air sampling is also used to determine the effectiveness of mold remediation. Interpretation of air sample results can be difficult if clear sampling objectives were not set prior to sampling.

Surface sampling involves collecting samples such as bulk material, tape-lift samples, swabs/wipes, contact plates or dust samples. These type of samples (with the exception of contact plates) can be analyzed by direct microscopic examination (DME) to verify the presence of mold growth.

Content sampling can also be conducted during a mold growth investigation. Content sampling helps to determine whether visible mold growth is present on the items or whether there are significant amounts of settled mold materials on their surfaces. Contents can be sampled using tape-lifts, swabs, contact plates or by collecting dust settled on their surfaces.

If you suspect mold in your home or business, call 

SERVPRO of Lake Elsinore / Perris / Menifee Northwest

951-674-4006

We Would Love to Hear From YOU!

10/22/2024 (Permalink)

The team here at SERVPRO of Lake Elsinore / Perris / Menifee Northwest would love to hear from you! Tell us about your experience with our SERVPRO, ask us questions or just say 'hi'!

There are several ways to get in touch with us:

The Contact Us tab on the top right corner of our SERVPRO web page is fast and easy

Our SERVPRO of Lake Elsinore / Perris / Menifee Northwest Facebook Page. This is a great way to say 'hi', write a review or post some pictures of your finished job!

Our SERVPRO of Lake Elsinore /Perris / Menifee Northwest LinkedIn Page. Do you have any articles you think we should see, or do you just want to say 'hi'?  This is a fast and easy way to do it!

You can also leave reviews on Google and Bing!

Thank you for allowing us to serve you and our community and we look forward to hearing from you!!!!

Call Today (951) 674-4006

Hard Water Stains

10/21/2024 (Permalink)

Cleaning companies that have customers in hard water areas, which includes over 85% of the United States, sometime find it difficult to get rid of those nasty hard water stains on windows - especially large office or warehouses with large amounts of windows. The first step begins with understanding hard water and how it affects the buildings we clean, so our cleaning technicians can choose the best solutions to remove it.

Rain contains no minerals as it falls to earth. When it passes through the ground, it absorbs minerals, such as calcium and magnesium, which transforms it from “soft water” into “hard water.” Although hard water is not normally harmful to our health, it can wreak havoc on plumbing, fixtures, appliances, glass, showers, or pretty much anywhere water is used.

Once hard water evaporates, what's left behind are the minerals. These nasty mineral deposits cause crusty scale, stains, film, and mineral rings. This build up can become problematic and permanent if not addressed immediately.

Hard Water Cleaning Solutions for Removing Those Ugly Stains

Cleaning companies go directly to their cleaning chemical and tool inventory when confronted with hard water stains. Acidic and non-acidic, abrasive, natural or manufactured, there are a number of cleaners that have the ability to remove mineral deposits and scale. Make sure the cleaner you choose is the right one for the job, surface or fixture you plan on cleaning. Check the manufacturer's label or test the cleaner in an inconspicuous place first if you are not sure. The last thing you want to do is cause damage to your customers' building.

Usually removing mineral deposits such as calcium, magnesium, and iron requires an acidic product. Most hard water staining can be removed with a combination of the right cleaner, cleaning tool and of course, good old fashioned “elbow grease” for those really tough jobs.

Cleaning tools such as white scrubbing pads, scrub brushes, and steel wool, can be used with the cleaning chemical of your choice to assist in removing difficult deposits. Just remember that none of these tools should be used alone, as they can permanently scratch the surface of the window. Only use these tools when the surface of the window is wet with water or cleaning chemical.

We recommend starting your cleaning process with less harmful chemicals, tools, and methods first, then ramp it up to more aggressive methods should deposits persists. It may take several attempts to remove stubborn deposits.

Beware; strong acidic chemicals are very corrosive and damaging to certain types of surfaces such as stainless steel and chrome and will “eat” through them, so never attempt to use such chemicals without the proper training and testing.

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Rain Storm Precautions

10/20/2024 (Permalink)

When a flood is happening, you can take the following measures:

  • Disconnect all electrical and gas appliances. Shut off the water main to keep contaminated water from the water heater (a source of emergency water). 
  • Bring any valuable or sentimental outdoor possessions inside. 
  • Move valuables and essential items to upper floors of building. 
  • Sandbags should be stacked well away from the building to avoid damaging walls. If major flooding is expected, flood the basement with clean water to equalize the water pressure on the outside of the basement walls and floors. This is to help prevent structural damage. 
  • Round up pets.

The extent of the flooding will impact the amount of work required to get your home back to its former glory. Minimal flooding may require only the time it takes to remove the water and dry everything out. More extensive flooding can leave you needing a complete remodel. Be prepared for the potential construction site left in your home after a flood.

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Why Immediate Fire Restoration Is Important

10/20/2024 (Permalink)

When a fire occurs in a home, the aftermath can seem overwhelming, and if fire restoration is postponed, the destruction from smoke damage can become even worse. The longer you wait to address the damage, the more repairs you'll have to fix - which means you'll most likely have a larger bill for damages when all is said and done. You can avoid costly repairs and long-term issues if you make fire damage restoration a priority and follow the steps you'll need to get your home back to normal as soon as possible.

Contact a Fire Damage Restoration Service

First, and foremost - and this is the most important step - find a fire restoration contractor who can assess the damage, give you an estimate on costs and start the cleanup process. Contact your home insurance company to make them aware of the fire and ask them for referrals for reliable businesses in your area. It's essential that you enlist the help of a licensed and insured fire damage restoration company to reduce the risk of further damage to your home. They are trained to handle this type of damage and many will perform some of the following steps to help get you through the initial fire cleanup:

  • Smoke and fire damage restoration services will try to save as many of your home and personal belongings (such as appliances, furniture and clothing) as they can.
  • Document everything they remove from your home by taking pictures and/or keeping written records.
  • Return any salvageable furniture and appliances back to your home, after the fire restoration is complete.
  • Work quickly and carefully to get you back in your home as soon as possible, and stay in contact with you to make sure the repairs were done correctly and your home isn't experiencing any other problems.

Be sure to go through your home insurance company when hiring a fire damage restoration service, or do a thorough background check if you choose one on your own to make sure they are licensed and insured. Be wary of “fire chasing” contractors who target victims of house fires and pressure them into signing expensive repair contracts, perform extremely low-quality repair work and might not be licensed or insured.

Start Fire Cleanup Right Away

While it's best to have a qualified fire restoration company like SERVPRO of Lake Elsinore / Perris / Menifee Northwest handle the smoke damage restoration, there are some small tasks you can do to help minimize the initial damage before the professionals come in to do the major cleanup. Remember that safety comes first, so if there’s no way to safely gain access into your home, then stay out until the professionals arrive. If it is possible to enter your house, make sure you’re wearing work gloves, long sleeves/pants, and proper respiratory protection, such as a mask because exposure to soot can cause respiratory problems and other medical issues.

  • VENTILATION- Open all the windows and air out the house as much (and as often) as possible. Use box fans to force out dust and contaminated air. Fire damage restoration professionals will use industrial-strength fans and other air-moving equipment to help reduce the smoke damage your home has been subjected to, but in the meantime, proper ventilation is key to helping remove a lot of the polluted (and unsafe) air.
  • CLEANING- Scrub all surfaces (and inside cabinets and drawers) with soap and water. You can also use an alkaline cleaner, which neutralizes the acid that’s found in soot to help cut down on the smoky smell. Counteractants—chemicals used to break up smoke molecules to eliminate odors—may be used, but it’s best left to the professionals to handle such products.
  • LAUNDRY - Wash all bedding, clothing, curtains and items that can be machine washed with an alkaline cleaner (you may have to wash items more than once). Delicate fabrics will need to be professionally dry cleaned by someone who is familiar with articles that have smoke damage. Only use washers and dryers that haven’t been exposed to smoke or experienced significant fire damage.

Professional smoke removal and restoration companies will perform a thorough cleanup using industrial-grade products and equipment, such as dry cleaning soot sponges to remove loose soot and specialized vacuum filters to clean carpet and upholstery.

Prolonged Smoke Damage

Fire damage is tricky because some signs are apparent—such as discoloration on walls and ceilings and dark stains from smoke on surfaces—but others are not, such as odors trapped in hidden places. Air conditioner vents, the space behind walls and the outside walls of your home are all areas where ash and soot can be deposited and continue to cause damage if they aren't taken care of in a timely manner.

Make sure to have the HVAC system, attic/roof, and exterior walls inspected and properly cleaned, too, because your home will continue to suffer from smoke damage until the soot is completely removed by a fire damage restoration service, like SERVPRO of Lake Elsinore / Perris / Menifee Northwest. Don't hesitate to call us to handle your fire or smoke damage! 

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Important Facts About Wind Damage

10/19/2024 (Permalink)

In Southern California we have seasoned Santa Ana Winds and there are many areas of the United States that have experienced heavy winds and storms this season and the strong powerful winds can cause significant damage to a home.  Wind damage and water damage are the most common results of a heavy storm and it is important to contact a storm damage restoration professional as soon as the storm is over to help limit and repair the damage.  Wind damage can happen to your home directly from the strong wind or indirectly from the wind blowing debris into your house.  These wind damage facts will help you better understand the potential for wind damage and how to prevent it.

Wind Type Varies by Storm and Causes Different Degrees of Wind Damage

Thunderstorms are the most common source of wind and storm damage but winds from hurricanes or tornadoes are stronger and can cause more severe damage.  It is important to know when a storm is approaching your area and what type of storm it is, so you know the potential and level of damage to expect.  Thunderstorms are responsible for over half of all wind damage cases in the U.S., but the storm damage repair may be more costly for hurricane or tornado wind damage.

Characteristics of the Wind Affect the Wind Damage

The wind has many characteristics that differ depending on the situation.  Some characteristics to take into account include speed, direction, and duration of the gusts and recognizing them can help you protect your home and property effectively from wind damage.  Recognizing the characteristics of the wind can also help you determine how much potential damage to expect.

Preventing Wind and Storm Damage

Most wind damage is caused by flying debris either from plants or other structures and objects that are not secured.  If a storm is approaching your area, make sure any potential debris around your home such as patio furniture, toys, garbage cans, and other objects are either secured or brought inside.  Your doors and windows should also be secured to help minimize the potential storm damage to the home.

SERVPRO of Lake Elsinore / Perris / Menifee Northwest. Give us a call! (951) 674-4006

Protect Yourself From Storm Damage

10/19/2024 (Permalink)

Storms can be severe and leave a trail of destruction in their wake from flooding, strong winds and lightning.

Insurance claim costs are estimated to have reached astronomical amounts, with households suffering millions more dollars of uninsured financial losses dealing with the aftermath of those violent storms.

Worryingly, changing weather patterns means these damaging wind storms could become a regular winter staple, sweeping into parts of the country even earlier in the season. Preparing your home to cope can help to limit the damage that a storm may cause, including from flooding.

Thankfully, weather forecasting has improved and knowing if bad weather is on its way can be helpful in getting your house storm ready. 

Did you know?

  • The annual cost of storm damage can amount to millions each year.
  • Thunderstorms develop when the atmosphere is unstable – typically forming a ‘cumulonimbus’ (rain/storm) cloud.
  • These large clouds (often accompanied by large gusts of wind) can form in under an hour if the conditions are right – meaning there may not be much time before the storm hits!

Call us today SERVPRO of Lake Elsinore / Perris / Northwest Menifee 951-674-4006

5 Ways To Make Stone Floors Shine

10/18/2024 (Permalink)

Stone Floor ‘Shining' Techniques

Large office and warehouse buildings often have stone flooring that needs special attention while cleaning.

  1. Add a coating or finish- Although coatings or finishes add gloss to stone floors, this is not a recommended way to add shine to granite or marble floors. Natural stone needs to breathe, and adding coatings or finishes blocks the floor from breathing. Travertine or Terazzo floors are better suited to adding a coating or finish.
  2. Polishing- Polishing stone floors using diamond pads on your slow speed floor machine will add a highly reflective gloss to stone floors.
  3. Honing- Honing is a more aggressive procedure that smoothes the stone by using a more abrasive diamond disk that grinds imperfections on the floor surface.
  4. Grinding- Grinding is the most aggressive way to add shine to stone floors. This procedure will take care of lippage (uneven tiles). Grinding should only be done by experienced stone floor technicians.
  5. Crystallization- Crystallization is a chemical polishing process that is used in heavy traffic areas. In this situation you would use a crystallizer polish to add shine to the floor.

What to AVOID when it comes to stone floor care

  • Avoid using cleaners containing acids on marble, onyx, travertine, or limestone. The cleaners used to clean grout, bathrooms, or tube/tile usually contain harmful acids that can damage the stone floor
  • Avoid vinegar, bleach or lemon juice
  • Avoid abrasive cleaners or ammonia based products

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

24 Hour Emergency Water Damage Services

10/17/2024 (Permalink)

SERVPRO of Lake Elsinore / Perris / Menifee Northwest provides 24-hour fire and water damage restoration service in Lake Elsinore, Sun City, Canyon Lake, Perris, Menifee and surrounding areas.

SERVPRO of Lake Elsinore / Perris / Menifee Northwest is available 24 hours a day for water emergencies, small or large. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today (951) 674-4006

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lake Elsinore / Perris / Menifee Northwest has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call Today (951) 674-4006

10 Steps For Dusting An Office Building

10/14/2024 (Permalink)

  1. Dust high surfaces first and work downward. Start at one end of the room and move in a clockwise or counter-clockwise direction.
  2. Move objects (phones, paper weights, pictures, etc.), dust under them, and then replace them to their original position. However, desk papers should not be moved. Dust around any papers left on desks or tables. Papers in a pile can be moved slightly so you can dust under and around them unless your customer has instructed you not to disturb any paperwork.
  3. Do not carelessly flick your dust cloth, static duster or extension duster as you dust. This will only spread the dust, not capture it. Instead, wipe the surface. 
  4. Wipe spots and smudges on walls, desks, etc. with a damp green microfiber cloth as you move throughout the office area. Remember to rinse the cloth when it becomes soiled, using only water.
  5. When cleaning computer monitors or conference room flat TV screens, use a dry, microfiber cloth and lightly (and I do mean very gently) wipe. Never use paper towels, tissue paper, or window cleaner, they can scratch or damage the screen. If there are finger prints or smudges, you can use antistatic wipes designed for computers and LCD screens. Some offices do not want you to clean either computer screens so be sure to follow your clients' wishes.
  6. Dust wood tables and desks with the grain, applying furniture polish per customer's request. Chairs should be dusted from top to bottom. Start by dusting any trim on top, then the sides and work your way down to the bottom legs. 
  7. When dusting blinds, first dust across the top. Then close the blinds and dust the entire surface. Close blinds to the other side and dust the newly exposed surface area. Another way to dust blinds is to use a backpack vacuum with a brush attachment.
  8. In hallways and corridors, make sure to dust fire doors, fire extinguishers, exit signs, bars on exit doors, door frames/jambs, handrails, light switches, show cases, and any other horizontal/vertical surfaces.
  9. Make sure to dust any areas where dust can accumulate, such as clocks, picture frames, cabinet tops and sides, the sides of desks, partitions, air vents, lights, baseboards, and window sills. If there is a surface, dust will accumulate.
  10. Use a backpack vacuum to remove dust and clean hard to reach areas and upholstered furniture.

Proper dusting will help to ensure that your office buildings have a neat and tidy appearance. Dusting is necessary to ensure a clean building and healthy work environment. 

SERVPRO of Lake Elsinore / Perris / Menifee Northwest can help with all your commercial cleaning needs. Give us a call! (951) 674-4006

How To Control Heavy Runoff

10/10/2024 (Permalink)

All homes are designed to deal with runoff. After all, it’s why gutters were invented. Some houses and properties get heavier runoff than others, either through local weather patterns or the layout of the property itself.

In order to keep your house and property in good condition, that runoff needs to be controlled.

Why Does Runoff Need to be Controlled?

The most obvious problems caused by uncontrolled runoff is erosion. Heavy amounts of run off can quickly erode huge sections of your landscaping, stripping away the soil and plants. That same erosion can damage driveways, walks, and more.

The other danger is to the structural integrity of your house, and it’s a much bigger problem. If a high amount of water gets near your foundation, it can get absorbed into the soil and push against your foundation enough to break. Water running down the side of the house in large quantities can wear away siding, walls, and even your foundation. Eventually, that water could easily get into your foundation and flood it.

Well-Planned Gutter Systems

Gutters are your first line of defense against runoff. Instead of letting the water gather under the roof and flow down the walls, gutters capture the water and direct it safely away from you house. The key here is to make sure that your gutters are well-planned. A good gutter system will minimize water damage, be big enough to avoid clogging, and direct the water several feet from the house.

Landscaping Solutions

Landscaping solutions are all about capturing and redirecting excess water, including the water that comes from your gutters. One of the most common ways to do this is with gravel and underground drain pipes. The gravel has enough structural capability to holdup the ground, while the space between it allows the water to flow into the pipe. The pipe then directs the water to a safe drain field far from the house. These setups can be installed under a variety of locations, including under bushes, grass, soil, or even paths.

Foundation Drainage

If you find that a lot of water ends up near your foundation, then one of the best things you can do is to install a drainage system right next to your foundation. Like other drainage systems, this will consist of layers of gravel and a drain pipe.

Unlike landscaping solutions, the drainage systems near foundations are buried all the way down at the bottom of the foundation wall. The idea is to capture and redirect as much water as possible away from the entire foundation.

Foundation Waterproofing

For extra protection from heavy runoff, you may want to consider getting a waterproofing membrane applied to the exterior of your foundation. This involves excavation next to your foundation to ensure that the application covers the whole foundation sides. Once cured, the membrane forms a seamless waterproof barrier on your foundation.

Call us today SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

When Storms or Floods Hit SERVPRO Lake Elsinore / Perris / Menifee Northwest is Ready!

10/9/2024 (Permalink)

SERVPRO of Lake Elsinore / Perris / Menifee Northwest specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lake Elsinore, Sun City, Canyon Lake, Perris, Menifee or the surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today! (951) 674-4006

Storm Damage Restoration Process

10/2/2024 (Permalink)

Violent weather such as storm damage can wreak havoc on buildings as well as vegetation. Wind damage can be a hazard to the structure of a building, by loosening the shingles or tiles on the roof. This can cause moisture such as rain and snow to infiltrate into the protective surface of the roof, which will result in the wood swelling and later on disintegration and becoming moldy. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down, this is why having a storm damage restoration service to help this type of emergency is a good option.

Here are some of the activities you can expect from the storm restoration service professionals.

  • Whether it is a business or residence, the restoration company will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.

Call us today SERVPRO of Lake Elsinore / Perris / Northwest Menifee 951-674-4006

SERVPRO Lake Elsinore /Perris / Menifee Northwest Smoke and Soot Cleanup

10/2/2024 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lake Elsinore / Perris / Menifee Northwest will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today!  (951) 674-4006

The Importance of Grill Safety During Fire Season in Southern California

7/8/2024 (Permalink)

The Importance of Grill Safety During Fire Season in Southern California

As the warm months roll in and Southern California's fire season reaches its peak, many Lake Elsinore residents find joy in the age-old tradition of grilling. Whether it's in backyards, parks, or campgrounds, the enticing aroma of barbecued meals becomes a staple of summer life. However, amidst the fun and flavor, it's crucial to remember that grill safety is paramount. The region's dry conditions and high temperatures create a perfect storm for potential fire hazards. Here’s why grill safety is essential and how you can ensure your outdoor cooking activities remain safe and enjoyable.

Understanding the Risk

Southern California is notorious for its prolonged fire season, which is exacerbated by dry Santa Ana winds, low humidity, and an abundance of dry vegetation. These conditions make the Lake Elsinore area particularly susceptible to wildfires, which can ignite and spread rapidly. A single spark or stray ember from an unattended grill can lead to devastating consequences, endangering lives, residential and commercial property, and the natural landscape.

Grills can cause house fires in several ways:

Grease Buildup: Over time, grease and fat accumulate on grills, particularly in the drip trays. This buildup can easily ignite, causing dangerous flare-ups.

Gas Leaks: Faulty connections or cracked hoses on gas grills can lead to gas leaks, which are a serious fire hazard.

Improper Disposal of Coals: Hot coals from charcoal grills can stay ignited long after cooking is finished, posing a risk if not disposed of properly.

Proximity to Flammable Materials: Placing grills too close to flammable structures like wooden decks or overhanging branches can quickly turn a small flame into a large fire.

Key Safety Tips

Location, Location, Location: Always position your grill in an open area, away from structures, trees, and flammable materials. Ensure it's on a stable, non-combustible surface like concrete or gravel. Avoid placing it on wooden decks or near dry grass.

Check for Restrictions: Before you fire up the grill, check local regulations and fire danger levels. During periods of high fire risk, authorities may impose bans on outdoor cooking to prevent accidental ignitions.

Maintain a Safe Zone: Create a safety zone of at least three feet around the grill. Keep children, pets, and unnecessary items out of this area to prevent accidents and reduce fire risk.

Stay Attentive: Never leave a lit grill unattended. A momentary distraction is all it takes for a small flame to become uncontrollable. Keep a close eye on the grill and have a fire extinguisher or a bucket of sand or water nearby.

Proper Disposal of Coals: If you’re using a charcoal grill, ensure the coals are completely extinguished before disposal. Let them cool down entirely and soak them in water before placing them in a metal container. Never dispose of hot coals in plastic or paper containers.

Use Approved Fuels: Use only charcoal starter fluid designed for grills, and never add lighter fluid to an already lit fire. For gas grills, regularly inspect the propane tank and hoses for leaks.

Be Weather-Wise: Avoid grilling on extremely windy days. Wind can blow embers or flames into surrounding areas, increasing the risk of a fire.

Grills, if not properly maintained, can be a significant fire hazard. In fact, according to the National Fire Protection Association (NFPA), grills are responsible for an average of 10,600 home fires annually in the United States. Ensuring your grill is well-maintained is not just a matter of enhancing your culinary skills but also a critical aspect of home safety.

Essential Maintenance Tips

Regular maintenance is the best defense against grill-related fires. Here’s how you can keep your grill in safe, working order:

Routine Cleaning: After each use, clean the grill grates to remove food particles and grease. Periodically, give your grill a thorough cleaning by removing and scrubbing all removable parts. For gas grills, clean the burners to ensure there are no blockages.

Inspect for Leaks: For gas grills, check for gas leaks regularly. A simple way to do this is by applying a soapy water solution to the gas hose and connections. If bubbles form, it indicates a leak, which needs immediate repair.

Check the Grease Trap: Empty and clean the grease trap regularly. Accumulated grease is a common cause of flare-ups.

Examine Hoses and Connections: Inspect all hoses and connections for cracks, holes, or signs of wear. Replace any damaged parts to prevent gas leaks.

Secure the Lid: Ensure the grill lid closes properly. This helps control flare-ups and keeps the heat contained.

Proper Storage: When the grill is not in use, cover it with a grill cover to protect it from the elements and prevent rusting. Store propane tanks outside and away from living areas.

Ventilation: Make sure your grill is well-ventilated to prevent the buildup of dangerous gases.

The Consequences of Neglect

Neglecting grill maintenance can lead to severe consequences. According to the NFPA, nearly half of the grill-related home fires involve structures such as patios, terraces, and porches. The peak months for these incidents are July and August, aligning with the height of grilling season. Fires can cause extensive property damage, injuries, and even fatalities. Taking proactive steps in grill maintenance not only protects your home but also ensures the safety of your family and neighbors.

What to Do in Case of a Fire

Despite all precautions, accidents can happen. If a fire does start:

Stay Calm: Panic can lead to poor decision-making. Take a deep breath and assess the situation.

Extinguish the Fire: Use your fire extinguisher, sand, or water to put out the flames. For gas grills, turn off the gas supply if it’s safe to do so.

Call for Help: If the fire is beyond your control, call 911 immediately and evacuate the area.

How SERVPRO of Lake Elsinore / Perris / Menifee Northwest Can Help

Despite all precautions, accidents can still happen. In the unfortunate event of a grill-related fire, the aftermath can be overwhelming. This is where SERVPRO of Lake Elsinore / Perris / Menifee Northwest steps in to help. SERVPRO of Woodcrest / El Cerrito / Lake Mathews specializes in fire damage restoration, providing comprehensive services to restore your home to its pre-fire condition.

Assessment and Inspection: SERVPRO of Lake Elsinore / Perris / Menifee Northwest professionals conduct a thorough assessment of the fire damage, creating a detailed plan for restoration.

Board-Up and Roof-Tarp Services: To prevent further damage, SERVPRO offers immediate board-up and roof-tarp services.

Water Removal and Drying: Firefighting efforts often involve water, leading to water damage. SERVPRO of Lake Elsinore / Perris / Menifee Northwest uses advanced equipment to remove water and thoroughly dry the affected areas.

Smoke and Soot Removal: SERVPRO of Lake Elsinore / Perris / Menifee Northwest utilizes specialized techniques and equipment to remove smoke and soot from all surfaces, ensuring thorough cleaning.

Cleaning and Sanitizing: SERVPRO of Lake Elsinore / Perris / Menifee Northwest provides deep cleaning and sanitizing of all restorable items and structures affected by the fire, using various cleaning methods.

Restoration: The final step involves restoring your home to its pre-fire condition, which may include minor repairs, painting, and installing new carpets, or major reconstructions.

Conclusion

Grill maintenance is a crucial component of safe grilling practices. By investing time in regular cleaning and inspections, you significantly reduce the risk of grill-related fires. Remember, a well-maintained grill not only operates more efficiently but also provides peace of mind, allowing you to focus on enjoying your outdoor cooking experience wherever you go in Lake Elsinore. As you prepare for your next barbecue, keep these maintenance tips in mind to ensure a safe and enjoyable grilling season. Safe grilling is not just about following proper cooking techniques but also about maintaining your equipment in top condition. Prioritize maintenance, and you’ll contribute to reducing the alarming statistics of grill-related house fires. Stay safe and grill on!

If you ever need assistance, call SERVPRO of Lake Elsinore / Perris / Menifee Northwest at 951-674-4006!

Ready, Set, Grill!

5/9/2024 (Permalink)

Ready, Set, Grill!

Local SERVPRO fire remediation specialist advises Lake Elsinore / Perris / Menifee Northwest, CA area grill masters to prepare now for a safe, savory outdoor cooking season

Lake Elsinore / Perris / Menifee Northwest, CA May 27, 2024— For many, the Memorial Day weekend marks the unofficial start of the summer season. The National Fire Protection Association (NFPA) warns families that the onset of the summer season also marks a rise in home fires started by outdoor grilling activities. According to the NFPA, on average, 10,600 home fires are started by grills each year. July is the peak month for grill fires, followed by June, May, and August.1

“Sixty-one percent of U.S. households own a gas grill,” says fire remediation specialist George Lingurar of SERVPRO of Lake Elsinore / Perris / Menifee Northwest. “A total of sixty-four percent own at least one outdoor BBQ, grill, or smoker. The popularity of this outdoor cooking equipment combined with longer, warmer days creates a unique fire hazard that should be taken seriously.”

The time to take precautions is now, adds Lingurar, before the outdoor cooking season is in full swing. The NFPA offers these basic tips for fire-safe grilling:2

For gas/propane grills:

  • Check the gas tank for leaks before using.
  • Open the lid on all gas grills before lighting the grill.

For charcoal grills:

  • Use only charcoal starter fluid to start the fire but never add it or any flammable liquids to a fire that is burning.
  • Cool coals completely before you dispose of them in a metal container.

For all grills:

  • Place grill well away from house and deck railings. Don’t place under eaves or branches.
  • Remove grease and fat buildup from grills and trays after each use.
  • Keep children and pets at least three feet away from the grill.
  • Never leave the grill unattended when in use.

“Basic precautions set the stage for a safe and enjoyable outdoor cooking season,” says Lingurar. “Life is unpredictable, but you can take steps to control the risk of house and property fires caused by outdoor cooking. Whether you are strictly a summer grilling warrior or you use your grill year-round, simple, common-sense actions can help ensure that the only smoke you smell this summer is the sweet aroma of steaks and vegetables grilling.”

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers. For more information on SERVPRO® of Lake Elsinore / Perris / Menifee Northwest, please contact Nichole Mowrey at 951-476-5419 or nichole@SERVPRO10100.com. For more information on SERVPRO, please visit https://www.SERVPROlakeelsinoreperris.com/.

1 https://www.nfpa.org//-/media/Images/Infographics/Grilling-Infographic2020BIG.png 

2 https://www.nfpa.org/News-and-Research/Publications-and-media/Press-Room/News-releases/2021/NFPA-offers-safe-grilling-tips-and-recommendations-to-prevent-fires-and-injuries 

SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Crucial Things You Should Always Have in Your Home Emergency Kit

5/7/2024 (Permalink)

Whether it's a hurricane, fire, earthquake, flood, or disease outbreak, you need to be prepared with an emergency kit in your car and home. Here's a list of the essential items you'll need in an emergency.

What to pack in a home emergency kit

If time has taught us anything, it's hope for the best but prepare for the worst. The list of possible worst case scenarios now includes Covid-19 and other infectious diseases in addition to the floods, hurricanes, and wildfires that may already be on your radar, depending on where you live.

Keep the kit in a closet or somewhere near an exit door and have another one in your car, Vogel advises.

Here's what experts recommend packing if you need to stay at home or if you need to leave in a hurry:

1. A communication plan

Sometimes we know that a disaster is on its way but often there's no warning at all. Make sure you have a communication plan in place for either scenario and one that takes into account the different times disasters can occur. You and your family could be at school or work or sleeping when disaster strikes.

"What is your plan to meet up, to reconnect with folks?

Have a list of phone numbers in the kit. You should also include an actual place (perhaps a relative's place) where people can gather should cell phones become unavailable.

Finally, make sure everyone in your family, including and especially any kids, are familiar with the plan

2. H2O

You need to store some water, but how much? It depends on the disaster as well as where you are geographically.

"Covid-19 is not going to impact your ability to walk to the sink and turn on the faucet," says Tornetta. A hurricane, on the other hand, very well might.

The general rule of thumb is one gallon of water per person (and per pet) per day, aiming for a total three days' supply, according to the Centers for Disease Control and Prevention (CDC). That said, children, mothers who are nursing, people who are sick, and people in warmer climates may need more, according to the Department of Homeland Security's ready.gov. The NCDP has a Preparedness Wizard that will help you calculate how much water, and other items, you may need. (Here are the signs and symptoms of dehydration.)

3. Non-perishable food

As with water, experts recommend that you have enough non-perishable food on hand for people and pets to last at least three days, quite possibly more, says Schlegelmilch, who is co-author of the forthcoming book Rethinking Readiness.

Focus on nonperishable items like dry goods and canned goods but some frozen products are also OK. "Even if you lose power, you've got a few days before they start to spoil."  "A combination of frozen and nonperishable is fine."

As for what kind of food, items that are protein-packed and can be prepared without electricity, such as tuna, peanut butter, or granola bars. If you or anyone in your family has special dietary needs, make sure you take those into account.

And oh yes, don't forget to have a non-electric can opener or choose cans that have pop-tops.

4. First aid kit

It's important not only to have a well-stocked first aid kit, but the knowledge to effectively use each item in that kit as well, if you aren't sure, get  ready-made first aid kits," From American Red Cross. The organization also has a series of apps that can help you build an emergency kit and more. (Here are first aid tricks from ER doctors.)

Also make sure to include contact lens solution, if you wear contact lenses, and asthma inhalers, according to a disaster supplies checklist from the Department of Homeland Security. Also include personal hygiene products and over-the-counter and prescription medications (a seven-day supply, says Tornetta). These days, it would be a good idea to include hand sanitizer, gloves, and face masks, as well. 

The American College of Emergency Physicians recommends keeping the kit in a clear, waterproof, plastic container and putting it in a visible place.

5. Multipurpose tool

Simple or complex, multipurpose tools can be lifesavers. "Your multipurpose tool should be able to do what other widely used tools—like a screwdriver, pair of pliers, or scissors—can do," And definitely a can opener, if you haven't invested in pop-top cans. (You might also want to invest in these health gadgets that could save your life.)

Your car should also have its own emergency tool kit which includes water and high-energy non-perishable food but also an inflated spare tire, the jack and wheel wrench, jumper cables, reflective triangles and brightly colored cloth. If the weather's cold, add a snow brush, shovel, blankets, and windshield washer fluid.

6. Cash

Covid-19 isn't likely to affect ATMs or credit-card machines, but hurricanes and other natural disasters could put them out of commission.

"The digital systems work pretty well but after Katrina there were prolonged power outages." "You may be in a situation where credit-card machines [and ATMs] are down."

That means you may have to rely on good old hard cash during an emergency.

"Not everybody has enough money to do this but if you're able to set aside a few dollars, it's definitely a good thing," 

Ready.gov recommends having small bills available so you can buy fuel and food.

7. Gas

"Fill up early and fill up often," Hart says. "With Hurricane Irma, we had advance notice—it's important to think, 'What do I need to do to start preparing right now?' Even if you don't know where the hurricane's going, as soon as it's a possibility for you in your area, think about things like gas. Your presence of mind when a catastrophe is far away is much clearer than your presence of mind when you're in the throes of that catastrophe."

Schlegelmilch recommends having your tank at least half full at all times.

And while having extra gas cans may be tempting, bear in mind that this can be a fire hazard.

8. A change of clothes

Or two or three. It's important to have the right kind and amount of clothes you'll need in any given situation.

"Consider protective clothes and outerwear. Think: coats, windbreakers, ponchos, rain jackets,"  She also notes the importance of items that will wear well across all climates—so anything versatile, durable, and comfortable—is a universally safe choice. "Follow the same three-day rule here, too," she says. "And, as we talked about earlier, remember to change your supply out annually. Our children grow from year to year."

Layers are an especially good idea for any warmer or colder conditions. As are socks in case you get wet.

9. Closed-toe shoes

If you're leaving really quickly, you may not have a chance to pick your ideal shoes but, if you can, take closed-toe shoes. "You might not know exactly where you're going." "If you have to be in a shelter environment or walking through areas, that's just to protect your feet from all of that. If you can only grab one pair of shoes, don't grab the flip flops."

This could be especially important in areas that have been damaged by hurricanes or tornadoes. "There's a lot of debris," says Tornetta. "We want our team to wear closed-toe shoes so there's no chance of getting a splinter or some kind of infection."

10. Low-tech basics

Technology isn't always reliable, especially in a disaster. That means you should have some low-tech options on hand such as a hand crank, battery-powered radio and flashlight, and extra batteries, says Vogel. Garbage bags are good not only for holding trash but also to keep things dry, and matches in a waterproof container are a good idea too.

Light plastic sheeting and duct tape can be invaluable if you have broken windows because of a hurricane or tornado.

Just in case technology does survive the storm, fire, or pandemic, keep some extra portable charging blocks on hand as well. And you should also have a car charger for your cell phone.

11. Important documents

This is important not just during the disaster, but for rebuilding your life after. Having key legal and personal documents can go a long way towards minimizing stress once the immediate damage has passed. Make sure you know the signs that you may be suffering from serious stress.

Legal Aid recommends keeping these papers together so you can grab them in a hurry:

* Identification, be it a driver's license, passport, or another photo ID.
* Insurance documents like life insurance, flood and fire insurance as well as homeowners or rental insurance.
* Legal documents. This includes birth certificates, any child custody or adoption paper, wills, powers of attorney, and the like.

You can scan your documents or take pictures with your smart phone or make photocopies and store those in your evacuation preparedness kit, says Tornetta. "Have an extra copy of your driver's license and social security card. If you have to flee in a hurry, you may forget your ID or your wallet if they're stored in a separate place." You can also store these documents online, or in a thumb drive.

If you ever need us, call SERVPRO of Lake Elsinore / Perris / Menifee Northwest at 951-674-4006

We are Cleaning Experts

5/6/2024 (Permalink)

SERVPRO® is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lake Elsinore / Perris / Menifee Northwest 951-674-4006

Deep Clean Your Office with SERVPRO's Commercial Cleaning Services!

4/22/2024 (Permalink)

Cleanliness is paramount, especially in commercial spaces. Wherever you go in Lake Elsinore / Perris / Menifee Northwest, from bustling offices to vibrant restaurants, maintaining a pristine environment isn't just about appearances; it's about ensuring the health and safety of everyone who walks through the door. This is where SERVPRO of Lake Elsinore / Perris / Menifee Northwest commercial cleaning steps in, offering a comprehensive range of services tailored to meet the unique needs of businesses. Whether you require routine deep cleaning and sanitization or find yourself facing unexpected challenges like a flood in the bathroom or a microwave fire mishap, SERVPRO of Lake Elsinore / Perris / Menifee Northwest has the experience and resources to restore your space and keep the business going!

Deep Cleaning and Sanitization:

At the heart of SERVPRO of Lake Elsinore / Perris / Menifee Northwest's commercial cleaning services lies a commitment to thoroughness and excellence. Our team understands that a clean environment isn't just about what meets the eye; it's about eliminating hidden germs and pathogens that can compromise the health of your employees and customers.

Using industry-leading techniques and eco-friendly products, our professionals delve deep into every corner of your space, targeting areas that are often overlooked during routine cleaning. From high-touch surfaces to hard-to-reach crevices, we leave no stone unturned to ensure a safe and hygienic environment for all.

In today's climate, the importance of sanitization cannot be overstated. With SERVPRO of Lake Elsinore / Perris / Menifee Northwest, you can rest assured that your commercial and office space receives the highest standard of cleanliness, providing peace of mind in uncertain times.

Emergency Response:

Disasters can strike when you least expect them, threatening to disrupt your business and wreak havoc on your commercial property. Whether it's a toilet flood in your bathroom or vandalism leaving behind unsightly graffiti, SERVPRO of Lake Elsinore / Perris / Menifee Northwest is here to help.

Our team of trained professionals is available 24/7 to respond swiftly to emergencies, minimizing downtime and mitigating further damage. It doesn’t matter where you are, we can go throughout the Lake Elsinore / Perris / Menifee Northwest area and we’ll be there before you know it! In the event of a flood, we utilize advanced water extraction techniques and industrial-grade drying equipment to restore your space to its preloss condition.  If there is ever a fire mishap, SERVPRO of Lake Elsinore / Perris / Menifee Northwest stands ready to assist with our specialized fire damage restoration services. Our experienced technicians are trained in the latest techniques to effectively remove soot, smoke residue, and odors from your property. When faced with graffiti or other forms of vandalism, our specialty cleaning services can remove even the toughest stains, leaving your surfaces looking as good as new. Using advanced equipment and proven methods, we work diligently to restore your space to its preloss condition, minimizing downtime and allowing you to resume normal business operations as quickly as possible.

Specialty Cleaning:

In addition to our standard cleaning services, SERVPRO of Lake Elsinore / Perris / Menifee Northwest offers a range of specialty solutions to address specific needs. Whether you're dealing with stubborn grease buildup in your kitchen or lingering odors that just won't go away, our team has the expertise and equipment to tackle even the most challenging cleaning tasks.

From air duct cleaning to odor removal, we tailor our services to meet your unique requirements, delivering results that exceed your expectations every time. With SERVPRO of Lake Elsinore / Perris / Menifee Northwest on your side, you can trust that your commercial space is in the hands of professionals who are dedicated to excellence in every aspect of their work.

SERVPRO of Lake Elsinore / Perris / Menifee Northwest commercial cleaning offers a comprehensive solution for Lake Elsinore / Perris / Menifee Northwest businesses seeking to maintain a clean, safe, and inviting environment for their employees and customers. From routine deep cleaning and sanitization to emergency response and specialty cleaning services, our team is committed to delivering exceptional results that enhance the overall success of your business.

When you choose SERVPRO of Lake Elsinore / Perris / Menifee Northwest, you're not just selecting a deep cleaning service; you're investing in reliability. With our proven track record of excellence and dedication to quality, you can rest assured that your commercial space is receiving top-tier care from a team of professionals committed to exceeding your expectations.

Tips for Preventing A Home Fire

1/12/2024 (Permalink)

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

  • Smoke outside and completely stub out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

Children

  • Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
  • Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
  • Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips

  • Never use stove range or oven to heat your home.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Call SERVPRO of Lake Elsinore / Perris / Menifee Northwest today if you have any questions! (951) 674-4006

Four Steps to Preventing Mold Growth After A Water Damage

1/11/2024 (Permalink)

Step One – Remove Affected Materials

Aside from stopping the source of the moisture, it’s important to promptly remove wet furnishings and porous materials from the flooded area to enable a thorough damage-assessment, and drying and restoring contents that have not been compromised. 

Some of it - such as wet/moldy carpet, drywall, upholstery and fabrics - will need to be discarded.

Vacuum using HEPA-wet-dry vacuums to remove moisture, mold and soils without spreading mold and dust particles around your home. According to the IICRC, "It is preferable to use a HEPA vacuum, but a simple wet/dry vacuum can work. When using a wet/dry vacuum, attach a hose to the exhaust and vent the exhaust air to the outside. This keeps dust, spores and other fine particles from being suspended in the air and settling back on clean surfaces."

In the case of minor “clean” flooding, say from a small burst indoor water pipe, homeowners can remove smaller wet items themselves, but should wear goggles, gloves, long sleeves and an N-95 respirator to avoid exposure to mold spores that may already be present in the environment. 

Clean mold from smooth surfaces using a weak bleach-water solution (1/4 - 1/2 cup bleach per gallon of water). Use gloves, eye and skin protection and plenty of ventilation. If you are sensitive to mold or chemicals, have someone else do it.

If the flooding is excessive and/or “dirty” - e.g., from a rising river or sewer backup - expert help is needed to protect health and property.
 

Step Two – Dry It Out and Quickly

Mold spores are everywhere but need moisture to “germinate” – so drying affected areas is Step Two. Since mold can grow within 24 to 48 hours, quick action is critical.

Aside from obviously wet areas, experts using special meters can check for and locate moisture - even finding hidden wet/moldy places, such as inside wall cavities - and implement techniques to enable a thorough drying-out process. They may also use special fans or “air-scrubbing” equipment with HEPA filters. See also Step Three. 

Step Three – Air It Out

The flooded, wet area will need fresh air and ventilation to dry it out but take care not to spread mold spores around your home by improper “airing”. Consult with an IICRC-certified firm to set up “containment”– a fancy word that means keeping doors closed, putting up plastic sheeting, exhausting air to the outdoors, and other measures to enable the drying and ventilation process without exposing loved ones to contaminated air from the flooded area.

Step Four – Keep it Dry to Keep It Out

The cardinal rule for preventing mold growth is – Keep it Dry. Strive to ensure your home’s insides are staying dry.  It’s also a way to protect the investment of your home, since excess mold growth and moisture will damage the structure, in addition to potentially causing health effects.

Try to keep indoor humidity below 50% using air conditioning or a dehumidifier. Have carpets cleaned by professionals that use equipment to clean and properly dry your carpet.

SERVPRO® has professional mold specialists who can help you with any size mold problem! Call 951-674-4006

How To Care For Hardwood Floors In A Commercial Building

1/9/2024 (Permalink)

Nothing adds charm more to a commercial building than a lustrous looking hardwood floor. A hardwood floor is a lifetime investment and keeping a hardwood floor looking its best requires proper care and maintenance strategies. As the cleaning professional, it is up to you and your cleaning technicians to provide the solutions to care for and maintain your customers' hardwood floor investment and keep it looking its best for years to come.

Routine maintenance and care of hardwood floors requires:

  1. Protecting the surface finish from heavy wear
  2. Daily cleaning to remove dirt, grit and dust
  3. Protecting the finish from moisture

These three routine tasks and care strategies will help to prevent damage to hardwood floors and to ensure the floor keeps its natural beauty.

It is important to remember that dirt, sand and grit are among the hardwood floor's worst enemies. This grunge will act like sandpaper to a floor's finish and can cause scratches and dents that will dull the floor. An important step to protecting the floor and finish is to place walk-off mats at all building entrances to prevent debris from being tracked onto the floor you are trying to protect. Walk-off matting also absorbs moisture and keeps it from being tracked onto the floor.

TIP: Avoid placing rubber backed entrance matting directly on the wood floor. The rubber backing can discolor the floor.

It is also important to sweep, vacuum or dust mop frequently to remove dirt and dust. A backpack vacuum with a hard floor attachment is the best way to pick up and remove contaminants from a hardwood floor. If you are using a broom, use one that is soft and has fine ends so that dirt and contaminants become trapped and are lifted away. You can also use a high quality microfiber flat mop.

TIP: Always remember to clean underneath the walk-off mats.

Another important preventive maintenance step is to place protector pads on furniture legs. Floor protector pads should be made of soft felt or a similar type material. If you ever need to move furniture, always pick it up and carry it -- never drag furniture across the floor.

Footwear and foot traffic can cause damage to hardwood floors. Soiled work boots or any footwear that has rocks, mud, or gravel stuck into the treads can dent or scratch the floor. Remind your customers how important it is to invest in walk-off matting to help protect their investment.

Water is also an enemy of hardwood floors. Water and spills can warp or permanently damage a floor's finish. Spills should be cleaned up immediately before they have the opportunity to set in and stain or warp the floor. Wipe up spills with a soft, damp cloth or microfiber cloth, and then follow up with a cleaning solution if needed and a dry, soft cloth.

Another factor to remember is that direct sun can discolor a hardwood floor. If a floor is exposed to direct sunlight, recommend to the customer that they close curtains or blinds or add sheer drapes to protect from the floor from the sun's harsh UV rays.

To stay looking their best, wood floors need periodic cleaning with a professional wood floor cleaning product. If you know the type of flooring, follow the manufacturer's recommended cleaning system. But if the specific type of hardwood floor is unknown, use a wood cleaner that does not leave a residue. Most finish manufacturers do not recommend wetting wood floors with water. When you use a cleaner that requires mixing with water follow the directions carefully and do not mix over the wood floor itself.

When taking care of wood floors avoid the following:

  • Using saturated mops on the floor
  • Using ammonia on the floor
  • Using household type dust cleaners
  • Using products that are not recommended for wood floors

Don't let hardwood floors lose their luster. Spending a little time every day protecting and properly caring for hardwood floors will go a long ways towards keeping the floor looking great and keeping your customer happy.

Call SERVPRO of Lake Elsinore / Perris / Menifee Northwest for more information 951-674-4006

Quick tips to prepare for a storm

1/8/2024 (Permalink)

Quick guide to preparing for a storm

  • Ensure your drains and gutters are clear of debris to prevent blockages.
  • If safe to do so, check your pipes and water tanks are insulated to prevent freezing and that the release point of overflow pipes is not obstructed. Ideally, you'll have a regular maintenance program in place.
  • Cut back trees and branches to minimize the risk of falling branches.
  • Secure loose fences.
  • Check that roof tiles and aerials are secure if you can do this safely. It may be worth seeking professional advice.
  • Make sure garden furniture and ladders are secured in case of high winds or locked away in the shed or even inside your house.
  • When you know a bad storm is on its way with warnings about gale-force winds and floods, make sure children, pets and your family and neighbors are safe. Make sure you're indoors when it hits and don’t try and repair damage during a storm.

Always be cautious when undertaking any task that you're not fully familiar with as you could injure yourself or those around you, seek professional help where required.

So, this winter, make sure you're storm ready. Secure loose objects such as ladders and garden furniture. Close and secure all windows and doors. Check on loved ones before a storm strikes, but once it arrives, stay indoors. Do not try to drive or move around outside near trees or buildings that could collapse.

SERVPRO® offers inspections to make sure your home or business is storm ready. Call us at (951) 674-4006 for more information.

Certified: SERVPRO® Cleaned – a defensive cleaning program

1/2/2024 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO® Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lake Elsinore / Perris / Menifee Northwest today at  951-674-4006 for your Certified: SERVPRO Cleaned consultation.

SERVPRO® Infectious Disease Precautions

1/2/2024 (Permalink)

It is important to us that our customers know the steps SERVPRO of Lake Elsinore / Perris / Menifee Northwest is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Lake Elsinore / Perris / Menifee Northwest is still here for the entire Lake Elsinore / Perris /Menifee Northwest community 24 hours a day, 7 days a week. 951-674-4006

Causes of Water Damage

1/2/2024 (Permalink)

There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible increases the likelihood of saving water-soaked furniture, carpets, rugs, clothing, and other items.

Call SERVPRO of Lake Elsinore / Perris / Menifee Northwest if you experience any type of water loss at 951-674-4006

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