Recent Water Damage Posts

Effects of Water Damage

11/25/2022 (Permalink)

Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing equipment. Water damage also increases the risk of mold growth, which is a very expensive problem to remediate. Hiring a water damage restoration company can make the cleanup process easier to handle, as these companies employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup. SERVPRO of Lake Elsinore has a vast array of products and highly skilled and trained water damage technicians who can make it "Like it never even happened."

Hard Water Stains

11/23/2022 (Permalink)

Cleaning companies that have customers in hard water areas, which includes over 85% of the United States, sometime find it difficult to get rid of those nasty hard water stains on windows - especially large office or warehouses with large amounts of windows. The first step begins with understanding hard water and how it affects the buildings we clean, so our cleaning technicians can choose the best solutions to remove it.

Rain contains no minerals as it falls to earth. When it passes through the ground, it absorbs minerals, such as calcium and magnesium, which transforms it from “soft water” into “hard water.” Although hard water is not normally harmful to our health, it can wreak havoc on plumbing, fixtures, appliances, glass, showers, or pretty much anywhere water is used.

Once hard water evaporates, what's left behind are the minerals. These nasty mineral deposits cause crusty scale, stains, film, and mineral rings. This build up can become problematic and permanent if not addressed immediately.

Hard Water Cleaning Solutions for Removing Those Ugly Stains

Cleaning companies go directly to their cleaning chemical and tool inventory when confronted with hard water stains. Acidic and non-acidic, abrasive, natural or manufactured, there are a number of cleaners that have the ability to remove mineral deposits and scale. Make sure the cleaner you choose is the right one for the job, surface or fixture you plan on cleaning. Check the manufacturer's label or test the cleaner in an inconspicuous place first if you are not sure. The last thing you want to do is cause damage to your customers' building.

Usually removing mineral deposits such as calcium, magnesium, and iron requires an acidic product. Most hard water staining can be removed with a combination of the right cleaner, cleaning tool and of course, good old fashioned “elbow grease” for those really tough jobs.

Cleaning tools such as white scrubbing pads, scrub brushes, and steel wool, can be used with the cleaning chemical of your choice to assist in removing difficult deposits. Just remember that none of these tools should be used alone, as they can permanently scratch the surface of the window. Only use these tools when the surface of the window is wet with water or cleaning chemical.

We recommend starting your cleaning process with less harmful chemicals, tools, and methods first, then ramp it up to more aggressive methods should deposits persists. It may take several attempts to remove stubborn deposits.

Beware; strong acidic chemicals are very corrosive and damaging to certain types of surfaces such as stainless steel and chrome and will “eat” through them, so never attempt to use such chemicals without the proper training and testing.

Call the professionals at SERVPRO of Lake Elsinore at 951-674-4006

Types of Water Damage

11/18/2022 (Permalink)

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

24 Hour Emergency Water Damage Services

10/21/2022 (Permalink)

SERVPRO of Lake Elsinore/Perris provides 24-hour fire and water damage restoration service in Lake Elsinore, Sun City, Canyon Lake, Perris, Menifee and surrounding areas.

SERVPRO of Lake Elsinore/Perris is available 24 hours a day for water emergencies, small or large. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today (951) 674-4006

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lake Elsinore/Perris has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call Today (951) 674-4006

5 Things You Need To Know About Water Damage

10/14/2022 (Permalink)

When a pipe bursts, a drain backs up, or a flood occurs in your home, it can be hard to see past the mess. A million questions will run through your mind. Has water damage happened to you? Here's what to do next to keep it from getting worse.

What do I do now?

What’s going to happen?

Is my stuff ruined?

And the most important question of all: Will my homeowner’s insurance cover the damage?

There’s no doubt about it. Water damage is extremely stressful, and the more you know about it, the better you’ll be able to decide how to address it. Here are five things that every homeowner needs to know about water damage.

  1. There are different insurance policies for flood damage and water damage.

You might think that water is water, whether it’s from flooding or a burst pipe, but flood damage is not covered under homeowner’s insurance. When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly.

  1. Not all water damage is covered by your insurance.

It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

  1. Once water damage has happened, the clock is ticking before it gets worse.

When your property has been water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleanup. Secondary damage from mold growth can present serious health effects associated with mold in the living environment.

Mold spores are everywhere, but they need moisture and a nutrient source to grow. And that is exactly what your wet carpet or drywall offers.

There is a 24 to 48 hour window from the time something gets wet until mold can begin to grow. After that time, mold will multiply rapidly. When mold growth is widespread, you may need the services of a professional mold remediation service to safely treat and remove the mold.

To prevent mold growth, you will need to get your property completely dry again within that 48-hour window. To do this, you’ll need to contact a company that specializes in water damage restoration and emergency water extraction such as SERVPRO of Lake Elsinore / Perris. They will have the professional water removal equipment and drying equipment to get the job done as quickly as possible. 

  1. Your insurance company needs to know right away.

It’s a good idea to call your insurance company right away when you discover water damage. Your insurance agent can start the claims process immediately, as well as guide you through the first steps you will need to take to protect your property from more damage, like stopping the source of the water at the main water turnoff.

Your insurance company may also direct you to a water damage restoration company that they have worked with in the past. Keep in mind that you do not have to call the company that they recommend. 

  1. The pollution level of the water is important.

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. 

Category 2: Water that may have bacteria in it,

Category 3: Water that is highly contaminated. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

SERVPRO of Lake Elsinore / Perris has all the tools and resources necessary to help with and water, mold or fire damage you may have.

Give us a call! (951) 674-4006

SERVPRO of Lake Elsinore / Perris Uses Cutting Edge Technologies!

10/13/2022 (Permalink)

SERVPRO of Lake Elsinore / Perris uses cutting edge technology to detect and eradicate the moisture in your home. The infrared camera or IR Camera is used to see water hidden in the walls and floors. The IR camera is extremely handy when you have hard to reach spaces you can’t quite reach with your moisture meters.

How Does An Infrared Camera Work?

Thermal infrared images let you see heat and how it is distributed. A thermal infrared camera detects infrared energy and converts it into an electronic signal, which is then processed to produce a thermal image and perform temperature calculations. Thermal imaging cameras have lenses, just like visible light cameras.

Having undetected water in your home or business can lead to a mold issue if it is not fixed in a timely manner.  Most homeowners don’t realize they even have a leak until after the damage becomes visible to the naked eye. If you are concerned about water damage in your home, give us a call TODAY!

 SERVPRO of Lake Elsinore / Perris is here to help make it “Like it never even happened.”

Call us today SERVPRO of Lake Elsinore/Perris 951-674-4006

How To Control Heavy Runoff

10/7/2022 (Permalink)

All homes are designed to deal with runoff. After all, it’s why gutters were invented. Some houses and properties get heavier runoff than others, either through local weather patterns or the layout of the property itself.

In order to keep your house and property in good condition, that runoff needs to be controlled.

Why Does Runoff Need to be Controlled?

The most obvious problems caused by uncontrolled runoff is erosion. Heavy amounts of run off can quickly erode huge sections of your landscaping, stripping away the soil and plants. That same erosion can damage driveways, walks, and more.

The other danger is to the structural integrity of your house, and it’s a much bigger problem. If a high amount of water gets near your foundation, it can get absorbed into the soil and push against your foundation enough to break. Water running down the side of the house in large quantities can wear away siding, walls, and even your foundation. Eventually, that water could easily get into your foundation and flood it.

Well-Planned Gutter Systems

Gutters are your first line of defense against runoff. Instead of letting the water gather under the roof and flow down the walls, gutters capture the water and direct it safely away from you house. The key here is to make sure that your gutters are well-planned. A good gutter system will minimize water damage, be big enough to avoid clogging, and direct the water several feet from the house.

Landscaping Solutions

Landscaping solutions are all about capturing and redirecting excess water, including the water that comes from your gutters. One of the most common ways to do this is with gravel and underground drain pipes. The gravel has enough structural capability to holdup the ground, while the space between it allows the water to flow into the pipe. The pipe then directs the water to a safe drain field far from the house. These setups can be installed under a variety of locations, including under bushes, grass, soil, or even paths.

Foundation Drainage

If you find that a lot of water ends up near your foundation, then one of the best things you can do is to install a drainage system right next to your foundation. Like other drainage systems, this will consist of layers of gravel and a drain pipe.

Unlike landscaping solutions, the drainage systems near foundations are buried all the way down at the bottom of the foundation wall. The idea is to capture and redirect as much water as possible away from the entire foundation.

Foundation Waterproofing

For extra protection from heavy runoff, you may want to consider getting a waterproofing membrane applied to the exterior of your foundation. This involves excavation next to your foundation to ensure that the application covers the whole foundation sides. Once cured, the membrane forms a seamless waterproof barrier on your foundation.

Call us today SERVPRO of Lake Elsinore/Perris 951-674-4006

Causes of Water Damage

1/12/2022 (Permalink)


There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible increases the likelihood of saving water-soaked furniture, carpets, rugs, clothing, and other items.

Call SERVPRO of Lake Elsinore / Perris if you experience any type of water loss at 951-674-4006